Online comparison sites have revolutionised our lives. Google has a monopoly on digital keyword advertising, and is the main place that consumers start their search when looking for a professional service provider or a tradesmen. Of course you can start with Google, but that is a total crapshoot. A long shopping list of links to websites abandoned long ago, or companies that are too busy to take on new clients (or who simply don’t call you back).
However a range of companies globally have tackled the issue of getting companies to offer quotes on a range of services – turning Google into something new and more interactive.
Aside from Google, there are really only a few ways to get professional service providers to send you interactive quotes in Australia (for example chasing you for your work, not the other way around). The disruptors are all ‘quote comparison’ websites; websites where you post a job and interested businesses submit a proposal to win your job.
There are 4 main ones in Australia but they are very different in their approach. Consumers can choose different quote comparison websites like ServiceSeeking, Oneflare, Airtasker and Bark. ServiceSeeking is the leading website to compare quotes from professional service providers. Think digital marketing agencies specialising in Google Ads, Social Media, SEO and Conversion Rate Optimisation, business coaches, publicists, web developers and everything in between.
They have more than 10,000 reviews on review websites like Google, Product Review and Trust Pilot and boast a 4.6 star rating. This makes them the most popular services marketplace in Australia based on most number of positive reviews.
ServiceSeeking charges professional service providers to quote on jobs. This means only interested businesses submit quotes, and for the consumer they get a range of options, with businesses that have been reviewed by past customers.
The ServiceSeeking business model is great. They have a large back office in Manila. Each business gets an Account Manager which guides them through the process of setting up an account and winning jobs. They run a very tight ship and deliver value to their customers and business members, who give them accolades on websites like Product Review. They have customers who have been with them from the very beginning – a positive sign.
Their competitors, like Google and lesser known websites also introduce consumers to professional service providers, but ServiceSeeking is the top pick for introducing SMEs to professional service providers keen to do their work based on their star rating and volume of positive reviews.